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REFUND POLICY

 Refund Procedure
Step 1: Please contact Customer Service, indicating the item(s) you would like to return and the reason. If there are quality issues, please provide images of said item(s).
Step 2: Please mail back your item(s) according to return instructions from our service team
Step 3: Within 3-5 days after our warehouse has received your item(s) and approved your request, the corresponding refund will be issued according to your communication with our service team to the original payment account or credit card

WHERE DO I RETURN…

 

ONLINE PURCHASES

  • Returns within 45 days receive a full refund in the original form of payment, unless otherwise noted on the tag, online, or receipt. A merchandise credit* will be issued (1) if original form of payment is not available, or (2) for returns to a store location for online purchases made using certain payment wallets.
  • Returns after 45 days will not be accepted.

 

If you need help, please contact

Customer Service Mail:info@unitkids.com

Customer Service Tel :  +86 15989256737

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