RETURNS & EXCHANGES

Return Conditions

• You have 30 days to decide if an item is right for you, if you would like to return the item please contact us within 30 days of delivery.
• Item is in good shape, unused, unworn, and contains all its parts with their original tags/package.
• Free gifts must be in good shape, unused, unworn, and returned at once
• We won't accept returned items that were sent back by you directly without contacting with us first.
• Free gifts cannot be returned if lost or used, or its price must be deducted
• Swimwear, lingerie, water bottles, hair accessories, rings, socks and masks cannot be returned for sanitary reasons
• The original shipping fee and Shipping Guarantee are non-refundable.

• Loose threads, raw edges, thickness, touch, and differences in color due to differences in monitor display do not constitute quality issues
• Returns due to dissatisfaction in style, color, and changes in personal preference do not constitute quality issues
• Damages due to use, wash, care, improper maintenance, self-repair, modifications, or other human factors do not constitute quality issues
• Defective goods that have been clearly indicated at the time of purchase do not constitute quality issues and are not accepted for returns
• Please refer to our sizing chart for final decision on your purchase, as our service team can only offer our recommendations. Returns due to sizing issues do not constitute quality issues.
• Due to differences in design and style between items, there may be slight differences to different items with the same size. Please refer to actual measurements.

Exchanges

Return Address